Refund Policy

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Effective Date: Feb 25, 2026

Company: Blue Zone Online Marketing Solutions Private Limited

At Bright Bachpan, we aim to provide a valuable learning experience for children through our AI learning videos.

1. Subscription Nature

• Bright Bachpan offers digital video content through a subscription model.
• Once access to the video library is provided, the content becomes immediately accessible.

2. Refund Eligibility

Because this is digital content, refunds are generally not provided after subscription purchase.

However, refunds may be considered in the following situations:

• Duplicate payment
• Technical issues preventing access to the platform
• Incorrect billing

Refund requests must be made within 7 days of purchase.

3. Refund Process

To request a refund, please contact us with:

Refund requests can be sent to: Email: support@brightbachpan.com

4. Processing Time

Approved refunds will be processed within 7–10 business days depending on the payment provider.

5. Subscription Cancellation

Users may cancel their subscription anytime. Cancellation will stop future billing but does not retroactively refund past payments.